Terms of service

We support the responsible service of alcohol and you may only purchase alcohol from us or our associates if you are aged 18 years or over.

Goods will be despatched by del Rios of Mt Anakie Pty. Ltd. (del Rios Winery) under Victorian Liquor Licence No. 32805139

You agree that:

(a) both you and the person(s) receiving delivery of goods purchased from our website are aged 18 years or over;

(b) if you place an order for goods on our website, you enter into a contract with del Rios Winery for the supply of those goods. Each accepted order is a separate contract;

(c) del Rios Winery can accept or reject an order for any reason, including (without limitation) unavailability of goods, an error in the pricing, image or goods description, or an error in your order;

(d) all information and data you provide when ordering is accurate, complete and up to date, and you will promptly notify us of any changes to this information or data;

(e) all prices quoted for wine and other goods sold are displayed in Australian Dollars (AUD) and are inclusive of GST. Your freight and handling charges will be calculated and added to the purchase price before you are asked to place your order. Prices listed on this website are subject to change until you have paid for the goods;

(f) once you have placed your order, you may make payment by Paypal, Visa, American Express & Mastercard. del Rios Winery will send you an electronic tax invoice/receipt via email when your payment has been processed;

(g) once the payment for your order has been processed, you will be unable to cancel it. del Rios Winery only accepts online orders from, and delivers to, mainland Australia and Tasmania;

(h) if you are using this website from outside Australia and/or wish to place an order for delivery outside Australia, please email sales@delrios.com.au and del Rios Winery will arrange separately the terms of that order with you;

(i) The payment system on this website uses industry-standard Secure Socket Layer (SSL) technology to encrypt and protect your credit card details;

(j) del Rios Winery will deliver your goods after it has have processed your payment. Delivery to Australian capital cities and surrounding suburbs is within approximately 14 working days. del Rios Winery will not deliver any goods to persons who cannot provide satisfactory evidence that they are aged 18 years or over. It is not responsible for any loss resulting from late delivery;

(k) del Rios Winery will use its best endeavors to ensure that goods are available for delivery, and in most cases will notify you if goods are unavailable before you place your order. However, in some cases, this will not be possible and it will need to reject any order for goods after it has processed your payment. In these cases, it will refund you in full all amounts you have paid for the unavailable goods;

(l) del Rios Winery cannot provide rainchecks for products ordered from our website;

(m) once the goods have been delivered to the nominated delivery address, you assume all risk and title in the goods (including the risks associated with storing the goods); and

(n) del Rios Winery will comply with all Australian laws that relate to the delivery of wine that has been ordered from our website.